BIGBANG-VELO

Introduction to BIGBANG-VELO

VELO is an AI application capable of understanding and reasoning over Vietnamese addresses written in free-form styles, including abbreviations, symbols, regional variations, and spelling errors from users across different regions of Vietnam, to perform the following functions:

• Parsing Vietnamese addresses down to the most detailed level of location granularity (house number, landmarks/area markers, street, hamlet/village, ward/commune, district, province/city).

• Standardizing the correct names of administrative units.

• Inferring and supplementing missing administrative levels.

• Scoring data quality and issuing warnings when an address lacks sufficient information for effective access or delivery.

• Providing the corresponding new two-level administrative units when the input data is based on the old three-level administrative structure.

What problems does VELO solve for businesses and users?

Logistics companies and e-commerce businesses frequently have to process customer addresses that suffer from several common issues:

- Addresses are entered manually without a standardized structure.

- Extensive use of abbreviations, misspellings, or missing administrative levels.

- Inclusion of additional, irrelevant information mixed into the address field.

These issues lead to multiple operational problems:

- Orders are misclassified into incorrect delivery routes.

- Delivery times are extended.

- Higher risk of returns when addresses lack sufficient information for access.

As a result, the consequences include:

• Increased reprocessing time and higher operational costs for logistics providers.

• Increased environmental pollution due to inefficient transportation and redelivery.

• Degraded end-customer experience.

• Reduced sales for businesses and online sellers.

VELO addresses these challenges right at the very first point where they arise.